In conversation with… Jules Gray, Content Strategist

What was your first ever job?

Working in the customer services team at a now-defunct investment management company, answering calls from irate clients wanting to know why their investments had gone down by so much. I was fresh out of school and not exactly the most qualified person to explain it to them!


Why did you get into the world of media and publishing?

I initially pursued a career in finance, mostly attracted by the money. However, I’d always loved writing and, as a teenager, imagined myself editing magazines as a career. So I thought I’d try and combine the two.


What does your current role entail?

It’s really quite varied. Any day could involve interviewing fund managers or advisers, editing articles, writing up pitches, storyboarding videos, and working with clients on getting their message across.


What’s the favourite part of your current role?

Engaging with such a wide-variety of interesting people. You get to interview some of the leading figures in financial services and learn about their strategies and views on global finance.


If you could ban one buzzword or piece of jargon what would it be?

Unfortunately you tend to get worn down by the frequency of jargon and buzzwords and they eventually seem quite normal. I miss the days of Lucy Kellaway’s ‘Golden Flannel’ awards in the FT, which was a great resource for such corporate nonsense. A particular highlight from 2013 was when EY announced it was “looking forward to strengthening our alumni network” by sacking a number of employees.


What is the most exciting thing about your job?

Free sweets every Friday afternoon.


What’s the best book you have ever read?

A far too difficult question, but the one I’ve enjoyed the most in the last few years was ‘Land of the Turquoise Mountains’ by Cyrus Massoudi. A really fascinating account of a British-born Iranian travelling across Iran and learning about the culture of his ancestors. Or ‘Brave New World’ by, ahem, Mauricio Pochettino.


And favourite film?

The Empire Strikes Back’, obviously.


What’s the best piece of advice you have ever been given?

Look both ways when crossing the road.